About Maintenance Unlimited
Keeping El Paso & the Southwest Clean Since 1977 Maintenance Unlimited is the undisputed leader in commercial janitorial and window cleaning services. Based in El Paso and serving the Southwest, we offer a full range of professional cleaning solutions tailored to businesses of all sizes. Our reputation is built on unmatched service quality, coupled with personalized attention to each customer. With over four decades of experience, we are the clear choice for top-tier cleaning services.
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Our Mission
Our mission is to deliver the highest-quality janitorial services at the most competitive prices. This commitment includes industry expertise, superior cleaning standards, dedicated and honest employees, and a responsive management team that continuously strives to exceed customer expectations.
Our Vision
To support businesses across the Southwest by providing exceptional commercial cleaning services.
Our History
Maintenance Unlimited is a true family business. Founded in 1977 by Ben and Linda Nathan, the company was later expanded by Gabriel Nathan, who played a pivotal role in its growth and success. Today, Jacob Nathan serves as the President, representing the third generation of leadership. Under his direction, Maintenance Unlimited has undergone a revolutionary transformation, incorporating advanced cleaning techniques and maintaining exceptional quality standards to elevate the company’s performance. Joshua Nathan, also part of the third generation, is taking on an increasingly active role in shaping the company’s future.
With over 48 years of experience in El Paso, we have continuously evolved by adopting new technology and best practices to remain at the forefront of the industry. Our growth has been substantial—expanding services, cultivating a loyal customer base, and establishing ourselves as the preferred local cleaning company.
Building a Strong Team
Our hiring process ensures that every employee is thoroughly trained and works within a team structure to promote accountability and skill development. Our staff members wear professional uniforms to maintain a clean and professional appearance in every work environment.
We prioritize employee well-being by offering above-minimum-wage pay, periodic merit increases, paid vacations and holidays, and holiday bonuses. Our strong employee retention—several team members have been with us for over a decade—results in a highly skilled and efficient workforce for our customers.
Commitment to Quality: Exceeding Expectations
As a locally owned and operated business, we maintain strict quality control standards. Our team takes great pride in delivering unparalleled service that national competitors cannot match.
Key Quality Assurance Measures:
- Account managers regularly visit each location.
- Frequent customer meetings foster open communication about service quality.
- Managers use smartphones and tablets to complete customized checklists.
- Inspection reports track crew performance and identify improvement opportunities.
- A tiered management structure ensures consistent oversight.
- Cleaning crews are led by an on-site supervisor, monitored by an account manager, and ultimately overseen by the owner.
- Daily staff check-ins ensure scheduled work hours are met.
- Employees have direct access to supervisors and management for support and guidance.
Operational Excellence
We stay at the forefront of the industry by attending the Building Service Contractors Association International (BSCAI) Annual Convention, allowing us to implement best practices and cutting-edge cleaning technology.
Maintenance Unlimited invests in high-quality, specialized equipment designed for specific applications. This ensures superior cleaning results and the highest level of professionalism in our work.
Insurance & Bonding
- General Liability Insurance: $1,000,000
- Worker's Compensation Insurance: $1,000,000 per occurrence
- Excess Umbrella: $3,000,000 (Total Aggregate: $2,000,000)
- Employee Bonding: $25,000 per employee
References
We are happy to provide customer recommendations upon request. Prospective clients are also welcome to tour a facility we currently service to see our quality standards firsthand.
